Creative Problem Solving & Decision Making for the Procurement Professional - One Day Seminar
This highly interactive
workshop introduces a variety of creative problem solving and decision-making
tools and techniques. Participants will learn to analyze problems, generate
creative solutions, and decide which solution most closely matches their needs.
In addition to the numerous activities and exercises throughout the training
where participants get to practice the different tools and techniques learned,
they will also apply the learning and their problem-solving skills on an
interesting case study that will take them back to the days of Ancient Egypt
and building the great pyramids.
By the end of this
training course participants will be able to:
Apply a four-step
process to systematically solve problems and decide on appropriate solutions.
Use methods and tools
(systematic process and fishbone diagramming) to discover the underlying cause
of a problem.
Use brainstorming, and
several other creative thinking techniques to generate workable solutions to
Identify the best choice
from assorted options.
Use the following decision-making
techniques: Pro/Con, Force Field Analysis, Decision Matrix,
Feasibility/Capability Analysis, and Cost/Benefit Analysis.
Create an Action Plan to
implement the appropriate solution.
The 4 Step creative
problem solving and decision-making process
Step 1: Define the
Find out your problem-solving style (Self-assessment).
Problem Definition (6 Basic Questions).
Problem Definition (Grid).
Diagrams / Ishikawa/ Cause and Effect diagrams.
Step 2: Find Creative
Solutions using creativity tools:
De Bono’s 6
Step 3: Evaluate and
Pro’s and Con’s.
Step 4: Implement
solution and create an action plan: